Arbor is experienced at designing and conducting note surveys of hospital medical staffs. Issues typically include the level to which services provided by the hospital meet, exceed or fall short of physicians’ expectations. Areas surveyed include facilities, professional support staff, hospital-based physician services and administration. Occasionally, focus group discussions with doctors precede the design of the survey in order to seek input and secure participation. Frequently, representatives of the medical staff are involved along with administration in the design of the survey instrument.
The Medical Staff Satisfaction Survey can be conducted as a written, mail-in questionnaire, as a personal telephone interview or as a confidential online survey over any internet-connected computer. Analysis and reporting is done with total anonymity.
And with ArborOnLine, you can drill-down into the survey results for any question, pull up associated physician comments.
For proposal information please contact Arbor Associates, Inc. by calling 1-800-272-6795.